·       Anura Naturals operates and licenses www.anuranaturals.com and can be contacted via email at support@anuranaturals.com. Protecting and securing your personal information is a top priority for Anura Naturals. This online Privacy Policy details Anura Naturals’ information practices for this Website and subscriber/membership-based services, including the type of information collected, the method of collection, the use of such information, and the sharing of such information with third parties.

·       By using this Website, you agree to accept the terms of this Privacy Policy and the Website’s Terms of Use. By accessing or using this Website, you consent to our use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy applies to both users who visit the Website but do not transact business on it and users who are registered and authorized by the Website to transact business on it.

·      “Personal Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number, and credit card information.

PLEASE READ THE FOLLOWING TERMS OF OUR PRIVACY POLICY

PERSONAL INFORMATION THAT MAY BE COLLECTED:

·       Anura Naturals and/or www.anuranaturals.com will collect and store any information you provide on our Website. To enable you to become a member or subscriber of our Website, we need your basic Personal Information. Additionally, when you visit our site, our systems collect details about your computer’s personal information, such as your IP address. Please note that your IP address does not personally identify you.

·       No use of Services on this Website is directed toward children. Anura Naturals and/or www.anuranaturals.com does not knowingly collect Personal Information from children or sell products to children.

USE OF INFORMATION COLLECTED

The Company owns all the information collected via the Website. As applicable, the information collected by the Company will be used to:

• Contact you about the Website and Website-related news and Services available on the Website.
• Monitor and improve the Website.
• Calculate the number of visitors to the Website and determine the geographical locations of the visitors.
• Update you on special offers available on the Website.
• Provide you with a better shopping experience.

·        Please note that when you place an order, some of your Personal Information will be shared with third parties who need access to this information, such as courier companies, credit card processing companies, vendors, etc., to enable them and Anura Naturals and/or www.anuranaturals.com to fulfil their duties and your order requirements.

·       The Company does not permit any unauthorized persons or organizations to use any information that Anura Naturals and/or www.anuranaturals.com may collect from you through the Website.

·       In the event the Company is required to respond to subpoenas, court orders, or other legal processes, your Personal Information may be disclosed pursuant to such subpoenas, court orders, or legal processes, which may be without notice to you.

·        Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist us in providing you with uninterrupted service. Anura Naturals and/or www.anuranaturals.com do not use cookies to save Personal Information for external uses.

·        This Website may contain links that lead to other Websites. Please note that once you leave our Website, you will be subject to the Privacy Policy of the other website, and this Privacy Policy will no longer apply.

BY USING THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO THE TERMS OF THIS PRIVACY POLICY. THE COMPANY RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CHANGE, MODIFY, ADD, OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY AT ANY TIME.

·       If you have any questions about this Privacy Policy, please contact us through our Website or write to us at support@anuranaturals.com.

RESOLUTION OF CONCERNS

Please email any concerns to support@anuranaturals.com.

If the concern is regarding the taste, quality, or ingredients of the food product, we will make suitable efforts to help resolve the complaint.

·        If you believe you have received food items in unsatisfactory condition or if the packaging is tampered with or damaged before delivery, please email us at support@anuranaturals.com with your Order Number and relevant photographic evidence within 24 hours of the package being delivered to you/your address.

 

·        In case of tampered or damaged packages, we will share the pictures of the shipment and individual boxes with the courier partner for resolution. If the claim is found to be genuine by us and the courier partner, we will issue a coupon code for the amount related to the unsatisfactory shipment. You can use the coupon code for subsequent purchases on the Website. The coupon code cannot be cashed out or refunded.