Anura Naturals – Cancellation and Refund Policy

At Anura Naturals, we prioritize customer satisfaction and aim to deliver high-quality homemade pickles and specialty food products. Please review our cancellation and refund policy below:

Order Cancellation:

• To cancel an order, contact our customer support at [insert email] immediately.

• If the cancellation request is made before shipment, a refund will be issued after deducting a 3% Transaction Discount Rate (TDR) charge.

• Once the order has been shipped, cancellations cannot be processed.

• Since our products are perishable, we do not accept returns.

Refund Process:

• Approved refunds for cancellations will be processed within 15 working days using the original payment method.

• It may take 6-8 business days for the refunded amount to reflect in your account.

Damaged or Incorrect Products:

• If your order arrives damaged or incorrect, report the issue to our customer support within 24 hours of delivery.

• Our team will assess the issue and provide an appropriate resolution.

• If the product does not match the description on our website or does not meet your expectations, report it within 24 hours. We will review the complaint and take necessary action.

Fraudulent Transactions:

• We reserve the right to cancel any orders that appear fraudulent or violate our terms and conditions.

• Customers found engaging in fraudulent activities may be restricted from future purchases.

For assistance, reach out to our customer support team. We appreciate your understanding and cooperation.

Anura Naturals Customer Support
[Insert Contact Email]
[Insert Contact Number]